Your College Personalized Graduation Announcement products, are custom printed with your personal information, Orders placed online download directly into production and cannot be accessed for changes or cancellations; nor can they be returned for correction or refund. Therefore changes or cancellations are not accepted after your order has been submitted (the receipt has displayed on your screen.)
Due to the customization of our Diploma Frames, returns, changes or cancellations are not allowed.
Jostens, however, maintains high quality standards. If any of your products have arrived damaged or defective,
please call 1.800.854.7464, ext. 17914 and we will assist you in getting your products replaced. Our regular business hours are 8:00 am - 5:00 pm CST, Monday through Friday. If you have any questions, contact us.