Jostens products are custom-manufactured to your choices. Production times will
vary based on the product(s) selected and individual options chosen. Select one
of the market areas above to view manufacturing times.
In addition to the manufacturing time, add 7-10 business days for Standard shipping, and 1-2 business days for
U.S. Express shipping. For standard and express shipping for APO/FPO, U.S. Territories, and International,
Standard shipping: 7-10 business days
U.S. Express shipping: 1-2 business days
APO/FPO, U.S. Territories, and International Standard: 2-3 weeks APO/FPO, U.S. Territories, and International Express:
Shipping to PO Boxes
Jostens does not allow shipping to PO Boxes for the following products:
- College Announcements
- College Caps & Gowns
- College Rings & Jewelry
- College Diploma Frames
Select one of the market areas above to view shipping rates. A standard shipping rate applies to all orders. The rate includes the packaging, handling and delivery of your order.
The rate may vary based on the product(s) you order. The highest standard rate listed for the product(s) you order, will be
the rate for your entire order. Express shipping may be available on certain orders for an additional fee of $20 for college regalia and $10 for all other product lines.
If you have not received your order within the anticipated delivery time, or if you have any questions, please contact us.
- Online orders - sign in to your account and view "My Orders"
- Phone orders - please call 1.800.854.7464, ext. 17107 or contact us. Customer Service Representatives are available Monday-Friday, 8am to 5pm CST.
- Bookstore orders - please contact your bookstore for delivery details.
For example, if you order a ring (rate=$12.00) and you order a diploma frame (rate=$21.95), you will only be charged $21.95 to ship your entire order. Please note that products may ship and arrive separately based on the varying manufacturing times.
If you need additional information regarding this topic, please contact us.