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Your Orders :: Return, Change or Cancel Your Order ::
Yearbook / Yearbook Products & Accessories Changes & Cancellations


To cancel or make changes to your order:

If you ordered your yearbook or yearbook products through your school, contact your school's yearbook adviser.

If you ordered your yearbook or yearbook products via mail, phone or online, email us or call 1.877.767.5217

Please Note: Due to quick shipment of some yearbook products & accessories, cancellations are not possible. Please contact us a 1.877.767.5217 for assistance.

Personalized Products Return Policy
  • Due to the custom nature of personalized items, we are not able to process refunds or returns on personalized products.
  • With personalization products, Jostens is not responsible for the following: Errors in spelling, punctuation, or accuracy in the text entered by the customer. Please preview any custom text carefully and correct any mistakes prior to placing your order. Jostens does not and will not proofread for (or correct) any such mistakes.

© 2014 Jostens, Inc. All rights reserved.