1. Cut at the dotted line.
  2. Place bottom slip inside your package before shipping.
  3. If charges apply for warranty work on your jewelry item, we will contact you via phone or email. Payment must be received prior to warranty work being started.
  4. Send your jewelry and the completed form to Jostens via an insured, traceable method to:
  • Warranty Service
  • PO BOX 90224
  • Denton, TX 76202
  • Warranty Service
  • 3500 South Interstate 35 East
  • Denton, TX 76210
Customer Service

For questions please call 800-854-7464

Jewelry Warranty Claim

When contacting customer service, please reference the following number:


For internal use only. Please place slip inside package before shipping.

Consumer Information

Wayne Miller
853 Creek Bluff Rd
Rock HIll, SC 29732


Student Information

Janice Miller


Customer Name: East Carolina University (Greenville, NC)
Customer Type: College
Customer Number: 1051841

Service Requested Details
Repair Ring

Lost stone on side of ring

Additional Information

New ring purchased for Christmas 2017