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Product Help ::
College Lifetime Limited Warranty


Lifetime Limited Warranty
The following services will be performed for the original owner of this ring:
  • Your college ring may be resized at any time free of charge if in resizable condition.
  • Jostens will restore the original finish on your ring free of charge.
  • Any defect in materials or workmanship in either the simulated stone or ring that is present at the time of original delivery will be repaired or, at Jostens option, replaced with the current school design without charge (diamonds and precious stones are not covered).
  • Should your curriculum or date of graduation change, Jostens will replace your ring with your year of graduation and degree and current school design for the same school and comparable value at no charge.
  • If, through normal wear, your ring becomes worn beyond your satisfaction, it may be exchanged for a ring of current design and comparable value at Jostens current remake charge. Call 1-800-854-7464 for quote.
  • The gold reclamation value of your Jostens 10k, 14k, or 18k gold ring may be used as a credit toward the purchase of a different Jostens College Ring at any time. The credit will be based on the current world gold price at the time of purchase of the new Jostens College Ring.
  • Your Jostens College Ring Lifetime Limited Warranty is void if any work is performed on the ring by anyone other than Jostens.
  • TO THE MAXIMUM EXTENT PERMITTED BY LAW, THIS WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. IF JOSTENS CANNOT DISCLAIM OR EXCLUDE IMPLIED WARRANTIES UNDER APPLICABLE LAW, THEN TO THE EXTENT POSSIBLE ANY CLAIMS UNDER ANY SUCH IMPLIED WARRANTIES SHALL EXPIRE ON EXPIRATION OF THE APPLICABLE WARRANTY PERIOD. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. This warranty gives you specific legal rights, and you may also have other rights which vary from state-to-state.
  • Rings needing repairs should be returned to your Jostens Sales Representative or send to address below.

    For information on any other product line, please contact us. Click on the appropriate link below to access additional information regarding our Jewelry Repair/Return process or any applicable Adjustment Charges. Please Note: Ring replacements are subject to tax and duties. More information.

    Jewelry Repair/Return

    Adjustment Charges

    Jostens Service Center
    3500 South I-35E
    P.O. Box 90224
    Denton, TX 76202

    1.800.854.7464
    Jewelry Repair/Return

    Adjustment Charges

    Warranty Service
    PO Box #8 Station L
    Winnipeg, Manitoba R3H OZ4

    1.800.563.7603

    Can't Download the form? If you are not able to download or print the form, please return your jewelry and repair instructions via an insured method to the applicable address above. Please Note: Be sure to include your name, a return address, school name and location, your phone number, and the best time to reach you between 8 a.m. and 5 p.m. Central Time.


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