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Product Help :: Product Information ::
Jewelry Protection Plan and Extended Jewelry Protection Plan Information


Standard Jewelry Protection Plan Included with Purchase

Jostens automatically protects your high school or college class ring, high school sports ring, pilot ring, Class Tag™ or Collegiate Tag™ (“Jewelry”) from loss or theft for 4 years. Jostens covers your Jewelry if lost or stolen and Jostens receives your written request for a replacement within 4 years from your Jewelry’s original ship date. You have the one-time opportunity to replace your Jewelry with the same or similar design at a reduced cost. Some exclusions apply. Only two genuine stones, black onyx and mother of pearl, are covered; all other genuine stones, including diamonds and Elements Stones™, are NOT covered. Most synthetic stones are also covered. Camo stones and layered triplet quartz stones are NOT covered.

Standard Protection is not provided for military career rings. Neither Standard Protection nor Extended Protection are available for the following jewelry products: Pro Championship, Madden NFL, Military Recruit, Military Academy, Motorsports and most Specialty/Custom rings, among other products.

Extended Jewelry Protection Plan

Extended Protection gives you coverage from loss or theft for 10 years with one additional opportunity to replace your Jewelry with the same or similar design at a reduced cost. Extended Protection covers your Jewelry for 6 more years after Standard Protection ends.

  • High School. Extended Protection for high school class or sports rings and Class Tags may be purchased by the original owner at any time while he or she is enrolled in high school.
  • College. Extended Protection for college class rings and Collegiate Tags may be purchased by the original owner up to 4 years after the original order date.
  • Pilot. Extended Protection for pilot rings is only available at the time of purchase.
  • Military Career Rings. Extended Protection is the only way to protect rings purchased after August 1, 2012.

Extended Protection covers black onyx and mother of pearl. Extended Protection also covers replacement of select genuine and synthetic stones that are not covered under Standard Protection, including Elements Stones, camo stones and layered triplet quartz stones. Some exclusions apply. All other genuine stones (including diamonds) are NOT covered. Jostens must receive your written request for a replacement within 10 years from the ship date of your original order.

Processing a Request for Replacement Jewelry under Standard and Extended Protection Plans

Standard and Extended Protection are available only for the original Jewelry and the original Jewelry owner.

You must submit a Jewelry Protection Request and the replacement charge payment (plus applicable tax, shipping and handling) before Jostens will create your replacement Jewelry.

Click on the appropriate link below to learn how to submit a Jewelry Protection Request.

Jewelry Protection Request Process

Warranty Service
148 E. Broadway
Owatonna, MN 55060

1.800.854.7464

Jewelry Protection Request Process

Warranty Service
PO Box #8 Station L
Winnipeg, Manitoba R3H OZ4

1.800.563.7603

See Found Class Rings information.


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