Jostens Help and Customer Care                                  Contact Us
Help Home    |    Your Orders    |    Your Account    |    Product Help    |    Customer Care    |    Legal Notices    |   

   Legal Notices

  •Privacy Policy – U.S.
  •Privacy Policy – Canada
  •Site Security
  •Terms & Conditions of Use
  •Copyright / Trademark Notice
  •Copyright Infringement Claims
  •General Certifications of Conformity



Back



Legal Notices ::
Privacy Policy


Providing you with a secure online experience is a high priority of Jostens, and we have devoted a great deal of effort to ensure that your personal information is safeguarded. All information about you is stored on a secure server behind an industry-standard firewall. In addition, your transactions are supported by industry-standard data encryption.

The following policy explains how Jostens protects and secures your personal information.

Information Gathered
Jostens’ web-server automatically recognizes your domain name and e-mail address.
Additionally, Jostens collects the following information from visitors:
  • your e-mail address if you communicate with us via e-mail;
  • your name, shipping address, billing address, and credit card number if you order from us;
  • information on what pages you access or visit; and
  • any information volunteered by you, such as survey information and/or site registrations.
Jostens does not condition participation in any activity by children under 13 on the disclosure of any more personal information than is necessary.

Use of Information
Jostens uses the information we collect to respond to requests and process and ship orders, if applicable. The information is also used to enhance the level of service to visitors, improve the content of our Web page, and notify consumers about updates to our Web site.

To better serve our customers, Jostens does research on customer demographics, interests, and preferences based on information provided through its Web sites. Jostens may share aggregated data with business partners. Except as noted below, Jostens does not sell, rent, or otherwise disclose any customer names or other personally identifiable information collected through this site, or share it with any third parties except as necessary to process customer orders. Jostens may share personally identifiable information (but never credit card numbers) with third parties with whom Jostens has a relationship with respect to the specific product(s) sold. However, Jostens will not make its customer lists available to third parties not related to the item you purchase.

Personal Preferences
If you have provided your e-mail address to us, Jostens may send promotional messages about products or services that may be of interest to you. You can always send an email to service@jostens.com, letting us know that you do not want information collected from you, that you do not wish to receive promotional messages, or that you wish to review and verify any information that Jostens has collected from you.

Apps
Jostens' ReplayIt® Mobile App ("App") uses location services to ascertain App users' coarse (network-based) and fine (GPS) locations. Jostens uses this location information only for the purpose of providing App users a list through the App of schools in such users' geographic areas so that such users may choose, from the provided list, a school to which to affiliate for purposes of the App. Jostens does not otherwise use or disclose such location information. App users may turn off these location services either within the App (by selecting "Turn off location services" in the application bar found at the bottom of the App's log-in page) or within the mobile device settings, depending upon the operating system of the user's mobile device.

Children
This website is not directed at children under the age of 13. Jostens does not intend to gather personal information from children under 13, except to respond to a specific e-mail request, without parental consent.  If you are under the age of 18, be sure to ask for permission from a parent or guardian before sending us any information about yourself.  Parents can review or have deleted any personal information provided by their children by sending an e-mail to service@jostens.com.

If you have any questions or concerns about this site, please contact us:

Jostens, Inc.
3601 Minnesota Drive, Suite 400
Minneapolis, MN 55435
E-mail: service@jostens.com
Phone: 800.854.7464


© 2014 Jostens, Inc. All rights reserved.